Louise initially attended CASE a couple of hours a week with support from CASE staff who helped and encouraged her. After a period of time we noticed Louise had started to come to CASE earlier and staying longer than usual, this was a huge positive step for Louise and it showed she was starting to make her own decisions.

Over a period of time Louise continued to increase her hours at CASE until she was eventually attending 3days a week. After extensive and wide ranging support Louise’s confidence increased enabling her to interact and work with others; at times Louise will take part in group activities.

Louise is now a happy individual and has many friends, she is able to communicate her needs and feelings effectively and she understand the support she can access from CASE. Louise continues to have additional support around her mental health and a support plan is in place to ensure any concerns are dealt with promptly using preventative measures discussed and agreed with Louise.